MULTI-FAMILY PROPERTY MANAGEMENT

EXPERT MULTI-FAMILY PROPERTY MANAGEMENT

Norris & Stevens provides comprehensive multi-family property management services that maximize your investment returns while ensuring exceptional resident satisfaction and property maintenance.

Leasing & Marketing

Our experienced leasing team maximizes occupancy rates through strategic marketing, competitive pricing analysis, and exceptional customer service. We attract and retain quality residents who treat your property as their home.

  • • Professional marketing and advertising
  • • Online listing management
  • • Comprehensive tenant screening
  • • Market rent analysis and optimization
  • • Lease preparation and administration

Resident Services

We focus on creating positive resident experiences that reduce turnover and maintain stable cash flow. Our responsive service approach addresses resident needs promptly while protecting your investment interests.

  • • 24/7 emergency maintenance response
  • • Online resident portal access
  • • Lease renewal negotiations
  • • Move-in and move-out coordination
  • • Resident retention programs

Property Maintenance

Our comprehensive maintenance programs preserve and enhance your property value through proactive care and quality repairs. We maintain detailed records and use trusted vendors to ensure work is completed efficiently and cost-effectively.

  • • Preventive maintenance programs
  • • Unit turnover and preparation
  • • Common area maintenance
  • • Landscaping and groundskeeping
  • • Capital improvement planning

Financial Management

Our detailed financial management provides complete transparency into your property's performance. We handle all aspects of financial operations while providing regular reports that help you make informed investment decisions.

  • • Monthly financial statements
  • • Rent collection and enforcement
  • • Operating expense management
  • • Budget planning and variance analysis
  • • Year-end tax documentation

TECHNOLOGY-ENHANCED MANAGEMENT

Owner Portal

24/7 access to financial reports, maintenance requests, and property updates

Resident Portal

Online rent payments, maintenance requests, and communication tools

Mobile Apps

Convenient mobile access for residents and property management

MAXIMIZE YOUR MULTI-FAMILY INVESTMENT

Contact our multi-family property management team to learn how we can optimize your returns.

CONTACT OUR MANAGEMENT TEAM